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Avenida América, 41, Madrid, 28002 (show map)
Hotel Overview
Formerly Silken Puerta America
Before January 2019 Hotel Puerta America was known as Silken Puerta America
Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Setup a Price Alert for Hotel Puerta America
Each day we'll check prices and send you an email for your selected dates at Hotel Puerta America. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of Hotel Puerta America
General
On-site parking, Parking, Private parking
Services
Free WiFi, Internet services, WiFi
Food & Drink
Bar, Breakfast in the room, Packed lunches, Restaurant, Room service, Snack bar, Special diet menus (on request)
Pools and wellness
Fitness centre, Outdoor pool, Outdoor pool (seasonal)
Transportation
Car hire
Front-desk/reception area services
24-hour front desk, Concierge service, Currency exchange, Luggage storage, Safety deposit box, Tour desk
Common areas
Garden, Sun terrace, Terrace
Entertainment and children services
Babysitting/child services
Cleaning services
Daily maid service, Dry cleaning, Ironing service, Laundry, Trouser press
Business facilities
Fax/photocopying, Meeting/banquet facilities
Miscellaneous
Air conditioning, Allergy-free room, Facilities for disabled guests, Heating, Lift, Non-smoking rooms, Non-smoking throughout, Soundproof rooms
Room facilities [ These may vary room to room ]
Air Conditioning, Bath, Bath or Shower, Bathrobe, Bathroom, City view, Desk, Flat-screen TV, Free toiletries, Hairdryer, Heating, Safety Deposit Box, Satellite Channels, Seating Area, Slippers, Soundproofing, Telephone, Toilet, TV, View, Wake Up Service/Alarm Clock
Last updated: 8 Feb 2024 - Update now
Hotel Policies
Check-In
14:00- hours
Check-Out
Untill 12:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Hotel Puerta America in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Swimming pool #1 is closed from Mon 02 Oct 2023 until Sat 15 Jun 2024
Lobby & Bistró is closed from Mon 11 Sept 2023 until Sat 15 Jun 2024
Bar is closed from Mon 02 Oct 2023 until Sat 15 Jun 2024
When booking more than 9 rooms, different policies and additional supplements may apply.The credit card will be preauthorized on arrival for the total amount 50€ per night as a deposit.All cots and extra beds are subject to availability and have to be requested in advance.Please note the following prices for children's breakfast:
*up to 4 years, free;
*from 5 to 12 years, EUR 12,50 per day.
Traveller reviews
Hotels Nearby
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Apartamentos Juan Bravo
Distance : 0.98 KM
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Ibis Styles Madrid City Las Ventas
Distance : 1.06 KM
Ibis Madrid Centro las Ventas
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Ibis Budget Madrid Centro Las Ventas
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BYPILLOW Velázquez 45
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