Resort Heron Island (formerly Heron Island Resort) 

Activities
Billiards, Canoeing, Diving, Snorkelling, Water sport facilities (on site)

Services
Internet services, WiFi

Food & Drink
Bar, Restaurant, Snack bar, Special diet menus (on request)

Pools and wellness
Beachfront, Massage, Outdoor pool, Outdoor pool (all year), Private beach area, Spa and wellness centre

Front-desk/reception area services
Concierge service, Luggage storage, Safety deposit box, Tour desk

Common areas
Garden, Shared lounge/TV area, Sun terrace, Terrace

Entertainment and children services
Entertainment staff, Evening entertainment

Cleaning services
Daily maid service, Laundry

Business facilities
Meeting/banquet facilities

Shops
Mini-market on site

Miscellaneous
Designated smoking area, Facilities for disabled guests, Family rooms, Non-smoking rooms

Room facilities [ These may vary room to room ]
Balcony, Bath or Shower, Bathroom, Desk, Electric kettle, Fan, Free toiletries, Garden view, Hairdryer, Linen, Outdoor furniture, Patio, Refrigerator, Seating Area, Shower, Tea/Coffee Maker, Terrace, Toilet, Towels, Upper floors accessible by stairs only, View, Wardrobe/Closet

Check-In
From 15:00 hours

Check-Out
Untill 10:00 hours

Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.

Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.

The fine print
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures. Please inform Heron Island in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours. Heron Island is accessible by boat and helicopter from Gladstone. The boat transfer will depart Gladstone Marina for Heron Island at 09:30 daily, except Tuesdays and Thursdays. The return boat transfer will depart from Heron Island at 12:45 daily, except Tuesdays and Thursdays. The Heron Islander will not be operating on Christmas Day, 25 December. The cost of the transfer on the Heron Islander is AU $85 per adult each way and AU $45 per child each way. Please contact the Heron Island Reservations Team to book your boat transfer or inquire about the cost of a scenic helicopter transfer. Please note there is no mobile phone coverage on Heron Island. An Environmental Management Charge (EMC) of AU $7 per person per day (for guests 5 years and older) to a maximum of AU $21 per person per stay will be charged direct to guests. Price is subject to change.