General
WiFi everywhere

Services
Free WiFi, Internet services, WiFi

Food & Drink
Bar, Breakfast in the room, Packed lunches, Restaurant, Room service, Snack bar, Special diet menus (on request)

Pools and wellness
Beachfront, Hot tub, Massage, Outdoor pool, Outdoor pool (all year), Solarium

Transportation
Airport shuttle, Airport shuttle (surcharge), Shuttle service (surcharge)

Front-desk/reception area services
24-hour front desk, Concierge service, Luggage storage, Safety deposit box, Tour desk

Common areas
Sun terrace

Cleaning services
Daily maid service, Ironing service, Laundry, Trouser press

Business facilities
Business centre, Fax/photocopying, Meeting/banquet facilities

Miscellaneous
Air conditioning, Allergy-free room, Bridal suite, Lift, Non-smoking rooms, Non-smoking throughout, Soundproof rooms

Room facilities [ These may vary room to room ]
Additional bathroom, Air Conditioning, Alarm clock, Balcony, Bathrobe, Bathroom, City view, Desk, Dining area, Dining table, Entire unit located on ground floor, Extra Long Beds (> 2 metres), Flat-screen TV, Free toiletries, Hairdryer, Hypoallergenic, iPod dock, Laptop safe, Linen, Minibar, Pay-per-view Channels, Pool view, Radio, Safety Deposit Box, Satellite Channels, Sea view, Seating Area, Shower, Slippers, Sofa, Soundproofing, Telephone, Tile/Marble floor, Toilet, Towels, TV, Upper floors accessible by lift, Upper floors accessible by stairs only, Wake Up Service/Alarm Clock, Wake-up service, Wardrobe/Closet

Check-In
15:00- hours

Check-Out
Untill 11:00 hours

Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.

Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.

The fine print
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In response to Coronavirus (COVID-19), additional safety and sanitation measures are currently in effect at this property. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist. As per Colombia´s tax law, only tourists who have a Permit of Entry and Permanence, tourist permit category PT before PIP-3, or PIP-5, or PIP-6, or PIP-10 are exempt from paying 19% IVA taxes; or visa type V (Visitor) before Visa TP-11 or TP-12 or visa type M (Migrant) before TP -7 or visa type R (Resident). At the time of check-in at the hotel, the corresponding stamp or visa must be shown.
Please note special conditions apply for more than 3 reservations. Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.
Please note that breakfast is not included for children under 11 staying for free in the rooms. Please note children under 10 years old can stay for free using existing beds. If you are traveling with a child your hotel may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for foreign visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Breakfast not included for younger children staying free, with their parents or guardians using existing beds. Breakfast for children is available at an extra cost.